Frequently Asked Questions

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1) Is Cinda secure?

Yes – all our payments are handled by SagePay.  SagePay is one of the largest payment gateways in the UK.


2) How long is delivery

We post everything by 1st class recorded post Monday – Friday.  All items purchased before noon are normally posted the same day. We can also send items by Next Day delivery* for an extra £5 (*UK only – excludes Saturdays).


3) Can you alter a dress for me?

Unfortunately, at this moment in time we do not have the facilities to make alterations.


4) How do I return an item?

Please reply to one of the emails which our system sent you when you placed your order. We will then reply back with instructions for returns.


5) Do you do adult versions of your dresses?

At this moment we only sell girls clothing.


6) How much is it to post outside of the UK? 

All postage costs are the same. £1 per dress – International mail is sent by AirMail.